General
At the moment, Koova only provides hubs and related components. For wheel building, please contact your local bike shop.
Yes, Koova is open to sponsorship opportunities with riders, influencers, and teams. Please contact us with your profile or proposal to discuss potential collaborations.
Pre-Sales
You can learn more about hub standards and compatibility in our blog:👉 MTB Hub Types Explained
Currently, we do not offer hubs compatible with road HG (11-speed road) or XDR freehub bodies.
Yes, you can find our spare parts collection here:👉 Koova Spare Parts
Yes, as a factory we support OEM production and ODM development. We can produce hubs with a 75T ratchet structure upon request. Please note, however, that the S Series 75T ratchet is Koova’s patented design.
Pre-Sales
Koova hubs come with a 2-year warranty against manufacturing defects. You can submit a warranty claim here:👉 Warranty Claim Page
Yes, Koova provides replacement parts and service kits for most models. Please contact us with your hub model for availability.
In most cases, this can be solved by replacing worn bearings. Contact us for troubleshooting instructions.
Yes, unused products in original packaging can be returned within 7 days of delivery. Please contact us before sending items back.
Orders, Shipping & Tracking
Orders are typically processed within 2–3 business days.
Yes, we ship worldwide. Shipping cost and delivery time will be calculated at checkout.
Once your order is shipped, you will receive a tracking number by email. You can use this number to track your package online.