Refund policy

1. Return Window

Returns are accepted within 30 days of delivery.
Requests made after 30 days will not be approved.

2. Eligibility

Items must:

Be unused and uninstalled
Be in original condition and packaging
Include all accessories
Include proof of purchase

Products purchased from third-party sellers must be returned to the original seller.

3. How to Request a Return

To request a return:

Email support@koovacomponents.com with your order number and reason for return.

Please wait for approval before sending any item back.
Unauthorized returns will not be accepted.

4. Return Shipping

For non-defective returns:

Customers are responsible for return shipping costs
Original shipping fees are non-refundable
Customs duties or taxes are non-refundable

5. Damaged or Incorrect Items

If your item is defective, damaged, or incorrect, contact us within 30 days with photos and your order number.
We will provide a replacement or refund after review.

6. Refund Processing

Approved refunds are issued to the original payment method within 10 business days.
Processing time may vary depending on your bank.